Exchange & Return Policy

  1. Returns

If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a full refund, excluding shipping and handling charges. The item must be in its original condition and packaging. Any item that has been used or is not in its original packaging will not be accepted for return.

To initiate a return, please contact our customer service team at [insert contact details] with your order number and reason for the return. We will provide you with a return shipping label and instructions on how to send the item back to us. Once we receive the item and verify its condition, we will issue a refund to your original method of payment.

  1. Exchanges

If you received a damaged or defective item, we will gladly exchange it for a new one. Please contact our customer service team within 7 days of receipt with your order number and details of the damage or defect. We will provide you with a return shipping label and instructions on how to send the item back to us. Once we receive the item and verify the damage or defect, we will send you a replacement item.

Please note that we do not offer exchanges for any other reason than a damaged or defective item.

  1. Cancellations

If you need to cancel your order, please contact our customer service team as soon as possible. If your order has not yet shipped, we will cancel it and issue a full refund. If your order has already shipped, you may return it for a refund, excluding shipping and handling charges, according to our return policy.

We reserve the right to refuse any returns or exchanges that do not comply with the above policies. Thank you for shopping with us, and please don't hesitate to contact us if you have any questions or concerns.